Who We Are: Founded by nurses who believe that healthcare begins in the home, we have been providing quality Home Health Services to Bay Area communities since 2012. Today, we’re extremely proud to be one of the largest, fastest growing, independently owned home health companies in Northern California.

Because of our strong core values and exceptional service, HealthFlex has been awarded:

  • “Home Care EliteTop 500 Agency”
  • “Best & Brightest Companies to Work For Bay Area”
  • “SF Business Times Fast 100 & Top Women Owned Business”
  • Five Star Rated Quality Outcomes
  • 4.7 Glassdoor rating and 92% CEO approval

Benefits of joining our team:

  • Strong market competitive compensation plans
  • Medical, Dental and Vision Coverage
  • Choice of 9 medical plans, including two at 100% coverage
  • Retirement matching up to 4% after 90 days of employment
  • Competitive paid vacation, sick time and holiday pay
  • Paid CEUs & CPR
  • Options for FSA and HSA, Dependent Care, Commuter Benefits
  • Life Insurance
  • Employee Discount Program
  • Gym Reimbursement Program

Position Summary:

The Quality Assurance Specialist will be responsible to assist in the development, implementation and evaluation of the Continuous Quality Improvement (CQI) program and activities that support the Agency’s objectives in delivering quality patient care services.

Position type: Full Time

Schedule: open to 100% remote

Duties and Responsibilities:

  • Assist the Quality Improvement (Q.I) Manager in developing and implementing an Agency QAPI program.

  • Participation in the QAPI program by ensuring clinical documentation compliance.

  • Initiate QA improvements and processes, which is also part of the QAPI program.

  • Assist Q.I Manager in reviewing 485’s.

  • Provide overall processing and oversights of WellSky QA Manager.

  • Assure the conidentiality of the clinical records.

  • Promote other tasks as assigned by the Administrator, DON, and Q.I Manager.

  • Promote and maintain an environment that is compliant with Federal, state and local regulatory agencies.

  • Participate in development and implementation of a staff educational program for documentation

    and Quality Improvement.

  • Work with administrative and supervisory personnel regarding home care visits to assure high

    quality and proper follow-up patient care with regard to patient needs.

  • Perform chart audits and ensure compliance, as assigned by manager(s).

  • Participate with other health, education and professional groups as directed by the Manager of

    Quality Improvement, the Administrator, and the Director of Nursing.

  • Keep current on local area issues and work with organizations that work to improve the health and

    welfare of the community as directed by the Administrator and Q.I Manager.

  • Clinical Field Staff support (Labs: orders, results, follow-up with MD ofices)

  • Faxing Miscellaneous items and faxes review.

  • Direct communication with clinicians in need of assistance by both internal and external review.

  • Clinical Field Staff support (Labs: orders results, follow up with MD ofices)

  • Faxing Miscellaneous items and faxes review

  • Direct communication with clinicians in need of assistance by both internal and external review.


  • Must have 3 years of experience with related work experience.

  • Must be adept at preparing patient charts.

  • Must have experience in developing, implementing and evaluating continuous quality improvement

    programs and activities.

  • Must have the ability to demonstrate self-conidence and a positive attitude and maintain enthusiasm

    and commitment with respect to goal achievement

Don't just take it from us, check out what others are saying about their experience at HealthFlex and visit Glassdoor, our reviews speak for themselves! To get a taste of our fun and supportive culture visit Facebook and LinkedIn.

HealthFlex is an Equal Opportunity Employer. It is HealthFlex’s policy to provide equal employment opportunities for all employees and job applicants. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, religion, creed, color, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, genetic information, marital or domestic partner or relationship status, family or parental status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, height, weight, place of birth ,or any other status protected by federal, state, or local law.